EGS: A Scheduling Solution That Speaks Radiology
The Costs of In-House Scheduling Staff
Introducing Specialized Radiology Call Center Services with EGS
We operate a call center dedicated to radiology and imaging practices. EGS does more than just answer the phone, we understand your world.
Our agents are trained on imaging-specific workflows, including contrast/no contrast protocols and insurance verifications. We speak the language of radiology.
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Never post another scheduling job or train another front desk person. We handle everything.
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Based in Northern Mexico with highly trained staff, providing cost-effective solutions.
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Serve your Spanish-speaking patients with native bilingual agents.
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We adapt to your EMR and scheduling software with no disruption to your current workflows.
What Our Radiology-Specialized Team Handles
Patient Scheduling
Insurance & Authorization
Administrative Support
Patient Communication
Frequently Asked Questions
Find answers to common questions users have when using EGS.
Our team is trained in radiology and imaging workflows. We understand contrast protocols, insurance requirements, and patient prep instructions specific to different imaging studies.
We adapt to client EMRs and scheduling software with easy integration with your current workflows.
Implementation timelines vary based on your specific needs and systems. We'll discuss timelines during your assessment.
We maintain full HIPAA compliance with comprehensive staff training and secure systems. All our agents are trained in confidentiality requirements.
We handle all non-emergency calls according to your protocols. Emergency calls are managed per your specific procedures.
EGS: A Scheduling Solution That Speaks Radiology