Steve ShefvelandJan 3, 20221 minNice Guys on Business PodcastOutsourcing Founder Steve Shefveland interviewed by Doug Sandler on Nice Guys on Business Podcast.
Steve ShefvelandApr 8, 20212 minU.S. Contact Center Best Practices. In Mexico?Does your contact center provider operate a call center outside of the U.S.? If so, do they follow U.S. Best Practices for Contact Centers?
Steve ShefvelandFeb 15, 20212 minThe FQHC Call Center.The Health Clinic and FQHC Call Center during COVID-19.