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Steve Shefveland
- Jun 20
- 2 min
A Disaster? Well, that's the Least of my Concerns Right Now.
Call Center Back-up. Every Busienss needs disaster recovery and continuity in the face of the next disaster.
642 views0 comments

Steve Shefveland
- Jan 3, 2022
- 1 min
Nice Guys on Business Podcast
Outsourcing Founder Steve Shefveland interviewed by Doug Sandler on Nice Guys on Business Podcast.
64 views0 comments


Steve Shefveland
- Apr 8, 2021
- 2 min
U.S. Contact Center Best Practices. In Mexico?
Does your contact center provider operate a call center outside of the U.S.? If so, do they follow U.S. Best Practices for Contact Centers?
80 views0 comments


Steve Shefveland
- Feb 15, 2021
- 2 min
The FQHC Call Center.
The Health Clinic and FQHC Call Center during COVID-19.
192 views0 comments
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