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Better Customer Experiences. Half the Cost.
EGS uses a hybrid of human call center experts and AI to provide high quality, low cost contact center solutions.
Why Choose EGS for BPO Contact Center Services
When you outsource call center services to EGS, you're choosing more than just another BPO provider.
Our contact center outsourcing delivers:
Your dedicated team remains intact, so your focus remains on business
Our bilingual experts master your industry, so you don’t have to worry
Our solutions are budget friendly, so you can spend more of it elsewhere.
Our BPO Call Center Capabilities
Our customer care outsourcing services include:
Get a glimpse of what you could offer with EGS, through text or by phone call.
Industries We Serve
Our AI learns your organization in seconds, not months.
Frequently Asked Questions
Find answers to common questions users have when using EGS.
It's a contact center model that combines human agents with AI technology to handle your customer interactions more efficiently.
Our customers have seen over 40% cost savings compared to their previous methods!
We can serve any industry that has contact center needs!
EGS operates as a nearshore BPO company in the United States and Mexico, providing closer time zone alignment and cultural compatibility compared to offshore alternatives.
Our basic rollout plans only take a few weeks to get started.
Better Customer Experiences. Half the Cost.
EGS uses a hybrid of human call center experts and AI to provide high quality, low cost contact center solutions.